Shipping policy

Shipping & Delivery Policy

Thank you for shopping at Smarthome. We are dedicated to providing you with a seamless and reliable shopping experience. Please review our shipping guidelines below:

1. Shipping Cost

  • Standard Shipping: We are proud to offer FREE SHIPPING on all orders shipped to the United States, United Kingdom, Australia, and Canada. No minimum purchase is required.

2. Order Processing Time

  • All orders are typically processed and prepared for shipment within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation.

  • You will receive a notification email with tracking information as soon as your order has been dispatched.

3. Estimated Delivery Times Depending on your location, estimated standard shipping transit times are generally as follows:

  • United States: 7 to 14 business days

  • United Kingdom: 7 to 12 business days

  • Australia: 8 to 15 business days

  • Canada: 10 to 15 business days

Please note that these delivery times are estimates. While we and our logistics partners make every effort to deliver your packages on time, occasional delays may occur due to customs clearance, peak shopping seasons, or transit disruptions.

4. Tracking Your Order Once your order ships, a tracking number will be automatically sent to your registered email address. You can use this number to track your package's journey through our courier partners.

5. Customs, Duties, and Taxes While we offer free shipping, please be aware that any import duties, taxes, or customs clearance fees levied by your destination country are the sole responsibility of the customer.

If you have any questions regarding your shipment, please do not hesitate to contact our customer support team at chanchiwai2002@gmail.com.